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Booking Terms & Conditions

 

CONFIRMATION OF BOOKINGS

To confirm your reservation a deposit must be made.

  • A 30% deposit is required to guarantee your reservation.
  • During the Christmas and New Year Season, a deposit of 50% is required to guarantee your reservation.
  • The balance of your room charges to be paid at check in.

CANCELLATION POLICY

All cancellations must be advised in writing and will take effect the day it is received by Kahanda Kanda.

  • Cancellations received 30 days or more prior to arrival date will incur a charge of 50% of the deposit.
  • Cancellations received between 15-29 days prior to arrival date will incur a charge of 100% of the deposit.
  • Cancellations received between 7 and 14 days prior to arrival date will incur a charge of 50% of the total cost.
  • Cancellations received less than 7 days prior to arrival date will incur a charge of 100% of the total cost.
  • “No shows” and stays that are cut short will incur a charge of 100% of the total cost.

OTHER TERMS & CONDITIONS

  • No children under 12 years of age. Should you arrive at the hotel to check-in with a child under 12 years, the hotel reserves the right to refuse accomodation.
  • Minimum 3 night stay over the Christmas & New Year period (18th December – 6th January).
  • Check out time 1200hrs midday, and check in time 1400hrs. Late check out time can be arranged at the management's discretion.
  • All suites are air conditioned.
  • All our suites are NON-SMOKING. Smoking is permitted on the verandahs.
  • We accept VISA, MASTERCARD and AMERICAN EXPRESS.
  • We can provide transport to and from the Airport, or around the island. We have a comfortable 4X4 or a van, depending on your numbers, and are happy to provide pillows, chilled water, etc for your comfort. Please ask us about prices.

Festival Season

  • Cancellations received between 30-45 days prior to arrival date will incur a charge of 25% of the total cost.
  • Cancellations received between 15-29 days prior to arrival date will incur a charge of 50% of the total cost.
  • Cancellations received between 1-14 days prior to arrival date, No-Shows and early departures will incur a charge of 100% of the total cost.